Privacy Policy

MaiEcho Trust Center

Privacy without Compromise.

At MaiEcho, privacy is a core architectural principle. We operate under the framework of Minimal Collection, Purpose Limitation, and Privilege Isolation, allowing you to focus on your growth while we handle the security.

Privacy without Compromise.

At MaiEcho, privacy is a core architectural principle. We operate under the framework of Minimal Collection, Purpose Limitation, and Privilege Isolation, allowing you to focus on your growth while we handle the security.

Our Privacy Framework

Our Privacy Framework

  1. Zero-Barrier Access (Anonymous First)
    Trust is built over time. Experience MaiEcho as a guest without providing personal details. Create an account only when you are ready to archive your insights and long-term history.


  2. Data Sovereignty
    You maintain full agency over your data. Export your insights or delete your account and records at any time. Our business model is subscription-based; we do not monetize your data.


  3. Zero-Training Guarantee
    We utilize enterprise-grade APIs. Your conversations are excluded from general model training by default. Your data is used solely to enhance your personalized experience, never to train third-party AI models.


  4. Database-Level Isolation
    We implement Row-Level Security (RLS) at the database core. This ensures that data access is restricted at the infrastructure level, governed by the principle of least privilege and strict internal controls.

  1. Zero-Barrier Access (Anonymous First)
    Trust is built over time. Experience MaiEcho as a guest without providing personal details. Create an account only when you are ready to archive your insights and long-term history.


  2. Data Sovereignty
    You maintain full agency over your data. Export your insights or delete your account and records at any time. Our business model is subscription-based; we do not monetize your data.


  3. Zero-Training Guarantee
    We utilize enterprise-grade APIs. Your conversations are excluded from general model training by default. Your data is used solely to enhance your personalized experience, never to train third-party AI models.


  4. Database-Level Isolation
    We implement Row-Level Security (RLS) at the database core. This ensures that data access is restricted at the infrastructure level, governed by the principle of least privilege and strict internal controls.

Data Transparency

Data Transparency

What data do we collect?

  • Guest Mode: Minimal session data, to maintain immediate conversation flow.

  • Member Mode: Email, History & Preferences, to build your personal growth trajectory and "Evolutionary Memory."


Deletion & Retention

When you delete a record or account, it is removed from active systems immediately. Encrypted backups and safety logs are purged within a standard 30-day cycle, unless otherwise required by legal compliance or vendor safety protocols.


Third-Party AI Logic

We partner with enterprise AI providers to power our insights. We transmit only the minimum data necessary and never require unnecessary personal identifiers for processing.


Cookies

We use essential cookies only (e.g., login status). Any analytical tracking is privacy-first, anonymised, and optional.

What data do we collect?


  • Guest Mode: Minimal session data, to maintain immediate conversation flow.

  • Member Mode: Email, History & Preferences, to build your personal growth trajectory and "Evolutionary Memory."


Deletion & Retention

When you delete a record or account, it is removed from active systems immediately. Encrypted backups and safety logs are purged within a standard 30-day cycle, unless otherwise required by legal compliance or vendor safety protocols.


Third-Party AI Logic

We partner with enterprise AI providers to power our insights. We transmit only the minimum data necessary and never require unnecessary personal identifiers for processing.


Cookies

We use essential cookies only (e.g., login status). Any analytical tracking is privacy-first, anonymised, and optional.

Our Security Culture

Our Security Culture

Security is a continuous action. Every major update must pass our internal "Privacy Release Gate" to ensure technical implementation aligns with our brand promises.

Security is a continuous action. Every major update must pass our internal "Privacy Release Gate" to ensure technical implementation aligns with our brand promises.

Contact Us

Contact Us

For privacy inquiries, data exports, or deletion requests, our team provides human-led support within standard business hours.

📧 privacy@maiecho.ai

For privacy inquiries, data exports, or deletion requests, our team provides human-led support within standard business hours.

📧 privacy@maiecho.ai

For Enterprise DPA or Security Questionnaires, please contact our compliance team.

For Enterprise DPA or Security Questionnaires, please contact our compliance team.